How to streamline invoicing with Xero – 5 Easy Steps

Invoicing is the lifeblood of every business, especially for Malaysian SMEs that juggle high volumes of transactions monthly. Managing this process efficiently can make a huge difference to cash flow, customer satisfaction, and business scalability. Xero, a popular cloud accounting software, offers a powerful Malaysia accounting software features that can drastically reduce manual effort and streamline workflows. In this comprehensive guide, we will explore the Xero invoicing optimization process in five practical steps tailored to Malaysian businesses.

1. Understand the Importance of Optimizing Your Invoicing Process

Before jumping into the features, it’s essential to understand why invoicing matters. A poorly managed invoicing system can lead to missed payments based on due dates, delayed payments, duplicate invoices, and ultimately, a strained cash flow. With rising expectations in today’s business landscape, modern invoicing needs to be fast, user friendly, compliant, and scalable while business grows.

 

Xero Invoicing Optimization Process to improve efficiency

  1. Xero Mobile App – save time from managing all the invoice processing via your mobile device
  2. Send every single transactions of invoice directly to your customer from Xero
  3. Upload your client’s Purchase Orders into respective invoices
  4. Adding expected receipt date from customers’ payment to cross check against late payments

 

2. Customize Your Invoice Templates for a Professional Look

Template customization is one of the easiest ways to present a polished, branded image to your clients. Xero allows you to create your own professional invoices with:

 

  1. Add your logo and branding
  2. Customize layout and fields (e.g. due dates, terms, PO number)
  3. Choose from various formats that match your specific business needs
  4. Payment data and payment method can be included in invoice details

 

This not only helps in keeping track of all your invoices but also improves legal compliance. A well-customized template ensures each invoice number is properly recorded, reducing human error and manual data entry.

A blank tax invoice template designed for invoicing with Xero, featuring sections for company name, client details, description, quantity, unit price, GST rate, total price, and other essential information.

3. Enable Online Payments for Faster Collections based on Due Dates

While automated payment system support in Malaysia is still developing, Xero integrates with international payment gateways like PayPal, Stripe, and others that support online payments to ensure timely payments. Although local options like FPX or DuitNow QR are not yet fully integrated, workarounds exist with third-party automation tools.

 

Benefits of enabling online payments:

  1. Clients can make timely payments online directly from the invoice using payment method of Paypal/Stripe
  2. Reduces the chance of late payments based on due dates
  3. Speeds up the payment processing cycle

 

This improves cash flow and helps customers pay on time without offering early payment discounts.

 

You may explore solution like Curlec (Payment Processing Solution) for payment automation. It allows your business to provide an automated payments option to your clients after received purchase orders.

 

Integrate your bank account to save time in bank reconciliation

 

Xero allows you to activate bank feeds with one account in CIMB Bank Berhad, Public Bank Berhad, or Maybank Berhad, and more. This feature lets you reconcile customer payments with your invoices, reducing errors caused by incorrectly recorded transactions for your business.

 

Most importantly, you are keeping track of all your invoice transactions of your business through a robuat invoice processes.

Illustration with "Xero" logo and text "Add a payment service in Xero." Features two people using phones, one seated on a couch and another standing, exploring invoicing with Xero on a blue background.

4. Automated Reminders and Recurring Invoices for Faster Payments Processing

For businesses with subscriptions or regular monthly invoices, recurring invoices are a lifesaver. Xero allows you to set up recurring templates to send invoices automatically.

 

One of the best practices is you can also set automated payment reminders to follow up on overdue payments based on the due dates, ensuring you ensure timely and faster payments processing without constantly checking manually.

 

This is crucial for maintaining a healthy cash flow and reducing time consuming admin tasks and invoice processes.

 

5. Use Invoice Tracker and Real-Time Dashboards for Xero Invoice Management Feature

Multiple ways of the invoice tracker in Xero lets you monitor the status of all your invoices:

  1. Invoice Sent
  2. Invoice Viewed
  3. Invoice Paid
  4. Invoice Overdue

 

It gives you visibility into your invoice payment status, and the dashboard provides real-time updates.

 

By combining this with financial reporting, such as cash flow statements and income statements, business owners can gain better insight into their operations.

 

Pro Tip: Use the dashboard to view the total amount owing to you before you dive into transaction details, including which bank account received payment and match it with the correct invoice.

Screenshot of an invoice editing page in Xero displays details such as reference, invoice number, issue date, due date, currency, and itemized billing for technical support totaling $550.00.

Bonus: How E-Invoicing Will Impact Malaysian Businesses

With e-invoicing compliance becoming mandatory in Malaysia starting 2024/2025 based on company revenue thresholds, having Xero in place can ease this transition. Xero’s integration capabilities allow connection with middleware platforms that handle invoice processing and push transaction data to LHDN-compliant platforms.

 

Key areas affected:

  1. Creation of LHDN-compliant invoices transactions and keeping track of status of validated e-invoice
  2. Reduced reliance on paper-based processes
  3. Streamlined financial processes and reporting that improves invoicing process

 


Essential Features That Make Xero Ideal for Invoicing

 

Accounting Software That Grows with Your Business and Cash Flow

 

Xero is a scalable cloud accounting software that evolves with your growing business. It supports various payment methods, integrates with tools for expense management, and provides securely stored records.

 

Security First: Handling Sensitive Financial Data

 

Xero uses multiple layers of encryption and access control to reduce security risks and security threats, and protect sensitive financial data. All transactions are securely stored, and user access can be limited per role.

 

Legal and Financial Compliance

 

Using Xero ensures legal compliance with features like audit trails, Sales Tax reporting, and financial reporting that is both timely and accurate.

 

Reduce Errors with Automation & Mobile Device usage

 

Automating invoice management, payment automation, and automated reminders reduces human error and improves operational efficiency.

 


Real-World Example: A Malaysian Digital Agency

 

A growing business of digital agency based in Selangor that constantly evolving, implemented Xero’s invoicing tools to handle 150+ recurring clients.

 

Before automation:

  1. 4 hours/week were spent on follow-ups
  2. Frequent missed payments occurred

 

After using Xero:

  1. 90% of invoices were paid on time
  2. Monthly revenue collection increased by 25%
  3. Admin hours reduced to less than 1 hour/week

 

This shows how using the Xero invoicing feature can lead to tangible results for businesses.

 


Conclusion: Streamline Your Invoicing Today

 

Xero is more than just accounting software—it’s a modern tool that simplifies and enhances your entire invoicing process. By adopting these five steps:

 

  1. Customize invoice templates
  2. Enable online payments
  3. Set up recurring invoices and reminders
  4. Use invoice tracking
  5. Prepare for e-invoicing

 

You can boost your cash flow, reduce administrative burden, and prepare your business for digital compliance.

 

Need help implementing Xero or preparing for Malaysia’s e-invoicing rollout? Contact CALTRiX for expert support in Xero implementation and training.

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author

Alfred Ang

Alfred has led the company in helping over 500 SMEs successfully transition to digital platforms. With expertise in cloud accounting software implementation and other tech stacks. Alfred empowers businesses to access real-time, accurate financial data for informed decision-making. As a Chartered Accountant (CGMA, ACMA, and MIA member), he is driven by the mission to streamline traditional accounting processes. Alfred’s accomplishments include winning the Xero Award for Medium Accounting Partner of the Year in 2024.